After a suspected scam, speed and documentation matter. The goal is not to solve the entire case yourself. It is to reduce additional loss, preserve evidence and give banks, platforms or authorities something useful to work with. This guide focuses on one question: a website changed or disappeared: how to preserve what you saw. The goal is not to label a site from one clue. It is to identify warning lights, test the story the site is telling, and decide whether you have enough confidence to continue.
Start with the identity claim. Ask who is supposedly operating the site, what legal or public-facing name they use, where they say they are located, and how they expect to be contacted. Then step outside the website. Search for the organization or person independently instead of clicking only the links they provide. A convincing page can repeat its own story perfectly; independent sources are useful because they can contradict it.
Warning lights to check
- Capture cached or archived material when lawfully available.
- Preserve screenshots and source documents you already received.
- Save transaction and communication records.
- Record the exact domain and timestamps.
The useful signals are usually ordinary ones. Capture cached or archived material when lawfully available. Preserve screenshots and source documents you already received. Save transaction and communication records. Record the exact domain and timestamps.